Cox Outage in Surprise, Arizona (2024)

The latest reports from users having issues in Surprise come from postal codes 85374.

Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.

Problems in the last 24 hours in Surprise, Arizona

The chart below shows the number of Cox reports we have received in the last 24 hours from users in Surprise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cox. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cox users through our website.

1. 

   Internet (70%)

2. 

   Wi-fi (10%)

3. 

   TV (7%)

4. 

   Total Blackout (6%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Surprise, Maricopa County, Arizona

The most recent Cox outage reports came from the following cities:Glendale, Sun City, Surprise, Peoria, Sun City West, El Mirage and Litchfield Park.

City	Problem Type	Report Time
Glendale	Internet	2 days ago
Glendale	Internet	5 days ago
Sun City	Internet	7 days ago
Surprise	Internet	10 days ago
Sun City	Internet	11 days ago
Peoria	Internet	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cox Issues Reports Near Surprise, Arizona

Latest outage, problems and issue reports in Surprise and nearby locations:

• Angela 💋 (she/her) (@Anya1976) reported a minute agofromSun City, Arizona

  @CoxHelp I ended up getting live chat help thank you

• Leanne Michelle (@leannemichelle) reported a minute agofromPhoenix West Mobile Home Park, Arizona

  @jthedj @CoxHelp That’s what I’m seeing too. It didn’t seem like the fire would have caused an issue near Glendale Ave but I’m assuming there is a strain on the system causing the lags.

• Timothy (@TUTAZCA) reported 2 minutes agofromPalmaritas, Arizona

  @CoxHelp @CoxComm Could someone help me get a date as to when the issue at the box on the street will be resolved? Yesterday I was told same day on the phone and today I was told they were not sure.

• Blake Sevin (@blake_sevin) reported 4 minutes agofromPalmaritas, Arizona

  More subpar service from @CoxHelp Time to move on from them.

• Blake Sevin (@blake_sevin) reported 5 minutes agofromPalmaritas, Arizona

  @CoxHelp sucks. Can’t watch any cable.

• Blake Sevin (@blake_sevin) reported 5 minutes agofromPalmaritas, Arizona

  @CoxHelp is there an intent issue in my area?

• Blake Sevin (@blake_sevin) reported 8 minutes agofromPalmaritas, Arizona

  @CoxHelp wanna fix my internet?

• Kirk Douglas (@UAKirkORD) reported 11 minutes agofromSurprise, Arizona

  @CoxHelp when will@service be restored in Surprise I have to get to work and I work at home

• ♫ 🎮RUSS FACTOR 🎮♫ (@RussFactorShow) reported 15 minutes agofromPalmaritas, Arizona

  Tonight's episode of TheRussFactorShow on Twitch has been cancelled due to our 5 month ongoing issues with @CoxComm getting worse this week. We are expecting to hear from a member of Field Leadership in the next few days about what they are doing to fix this mess... Sorry gang 😭

• Jody Radzik (@metaphor1k) reported 20 minutes agofromSun City West, Arizona

  Hey @CoxHelp, why is my internet and phone down in Sun City West?

• Carmen B (@TheRealCarmenB) reported 21 minutes agofromPalmaritas, Arizona

  Another internet outage in my area and I don’t understand it lol…like I don’t want to blame anyone but it’s just annoying, it was supposed to be solve by 8pm now it’s pushed back to midnight?? At what point do I get a credit in my bill lol @CoxComm

• Angela 💋 (she/her) (@Anya1976) reported 26 minutes agofromSun City, Arizona

  Is anyone else having an issue with Cox tonight? Is there an outage around Phoenix? @CoxComm @CoxHelp

• Leanne Michelle (@leannemichelle) reported 31 minutes agofromPhoenix West Mobile Home Park, Arizona

  @jthedj @CoxHelp Is your service completely down? Ours just seems to be lagging a TON to where I had to clock out from work early.

• Alex Davtian (@Alex_aka_AD) reported 31 minutes agofromSurprise, Arizona

  Just when you thought there’d never be anything worse than the customer service experiences you’ve had with @CoxComm you reach out to @BetMGMSupport and they make Cox look like service gods.

• Angela 💋 (she/her) (@Anya1976) reported 31 minutes agofromSun City, Arizona

  Dude Cox cable doesn't have anyone with a 24/7 customer service? @CoxComm

• Josh Fisher (@joshfisherAZ) reported 36 minutes agofromSurprise, Arizona

  Another day and @CoxComm outage in my house. How many times are you going to reset my equipment before this stops happening?

• Joe (@Nidocamen) reported 48 minutes agofromPalmaritas, Arizona

  Hi @CoxComm - you should really utilize “local” support who easily understand your customers’ issues. Having to spend 20 minutes kindly asking over & over again if there is an outage in my area when my Internet is down is not a good exp.

• Danielle (@danniegurl) reported 54 minutes agofromEl Mirage, Arizona

  @CoxHelp I just called. I got it extended to the 13th but I mean I’m paying over $110 for just internet. We need the internet with school and WFH. It’s unfortunate that Cox is now doing shut offs in a pandemic. 😑 I didn’t need the help back in July.

• Rich Britt (@StichRich) reported 55 minutes agofromPalmaritas, Arizona

  @coxcomm you have the worst service... take the commercials off the air.. cause yall absolutely suck!!!!!

• Blake Sevin (@blake_sevin) reported 55 minutes agofromPalmaritas, Arizona

  @CoxHelp it’s been a rough week getting you to have reliable service.

Cox Issues Reports

Latest outage, problems and issue reports in social media:

• Antinomy (@barcoiriz) reported 4 minutes ago

  @CoxHelp It's been 3 days since I've had reliable upload speed with my internet service. Download is great but my upload is abysmal. Please help

• Brian (@BirdsOnTheBat33) reported 5 minutes ago

  @CoxHelp Is service down in queen creek, az?

• zip zoom (@Zipzoom222) reported 8 minutes ago

  @CoxHelp internet has now been down for well over 24 hours. Data connection isn’t strong enough to download the app and it’s getting frustrating.

• JerseySure🇺🇸 (@NJMom57) reported 9 minutes ago

  Do you notice @CoxComm doesn’t even bother having communication in their name? They can’t deliver service and even their name broadcasts that “Cox Comm” Perhaps they should be Cox Conn Now that’s more representative of them Cox We take your money but that’s about all we’ll do

• Becca Mae Owen (@BeccaMaeOwen) reported 12 minutes ago

  @CoxHelp Yo, major internet problems at night here in the east valley Phoenix area the past two nights. I'm assuming cause of the storms, but every time it's happened I can't log into the app or right now the website has been down all night.

• ExoticSnaps (@ExoticSnapsLLC) reported 16 minutes ago

  @CoxHelp internet not working

• Lauren (@leterveen) reported 16 minutes ago

  @CoxHelp my internet has been down for well over 24hrs and your website isn’t working! Can you please tell me when my internet will be back?!?

• JerseySure🇺🇸 (@NJMom57) reported 17 minutes ago

  Woke up this morning and yup @CoxComm is still the worst cable company around High prices, service that’s out almost as much as it’s on & the absolute worst customer service around A $17 antenna from Walmart is better than them

• Em (@em_being) reported 18 minutes ago

  @CoxHelp Hello it’s been over 24 hours since my internet was down and the website is currently down for maintenance. Could I get an update on when service will be restored? Thanks

• HKaufman (@Kaufmannn009H) reported 19 minutes ago

  @CoxHelp This pod just failed again and its getting out ok f hand i want a service manager or cox executive to address this immediately i pay over 1,600 d9llars for this service and now all i get is extended outages , not right....