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The latest reports from users having issues in Phoenix come from postal codes 85036, 85041, 85012, 85014, 85040, 85009, 85008 and 85003.
Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.
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Please let us know what issue you are experiencing with Cox:
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In the last three months, how would you rate Cox?
2.01 out of 5 35,980 ratings
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Problems in the last 24 hours in Phoenix, Arizona
The chart below shows the number of Cox reports we have received in the last 24 hours from users in Phoenix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cox. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Cox users through our website.
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Internet (70%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Phoenix, Maricopa County, Arizona
The most recent Cox outage reports came from the following cities:Phoenix, Tempe, Glendale, Scottsdale, Sun City, Peoria, Tolleson, Paradise Valley and Laveen.
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City | Problem Type | Report Time |
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Phoenix | Internet | |
Phoenix | Internet | |
Phoenix | Wi-fi | |
Phoenix | Wi-fi | |
Phoenix | Internet | |
Phoenix | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Cox Issues Reports Near Phoenix, Arizona
Latest outage, problems and issue reports in Phoenix and nearby locations:
- biz E @đ (@cinderbella) reported fromScottsdale, Arizona
.@CoxComm thanks for turning off our service twice, because the first time you didnât explain or clarify and even though weâd beyond paid off the first time. That isnât annoying when we are in a PANDEMIC WITH FOUR PEOPLE WORKING/LEARNING AT HOME. Real helpful.
- Anderson (@fastballfuzzy) reported fromTempe, Arizona
Internet down means work wonât get done. @CoxComm hey cmon get your issues together. I pay you guys for a service but this past month has been a disaster. đ
- Harley Shadow (@Harley_Shadow) reported fromPhoenix, Arizona
And Iâm buffering again... @CoxComm this isnât a good trick or a treat at all
- BS Movies (@bsmoviespodcast) reported fromScottsdale, Arizona
@wicthq My grandmother is dying & @CoxComm decided they want to play games & donât want to address my issues with my service. Why do you choose to partner yourselves with a company like that? Is acceptable behavior? Is that indicative of your organization as well?
- BS Movies (@bsmoviespodcast) reported fromScottsdale, Arizona
@NAMIC My grandmother is dying & @CoxComm decided they want to play games & donât want to address my issues with my service. Why do you choose to partner yourselves with a company like that? Is acceptable behavior? Is that indicative of your organization as well?
- K (@kelsey_amber17) reported fromTempe, Arizona
This âChrisâ from @coxhelp has been ZERO help. Told me to plug-in the yellow Internet cord but when I plug it in they tell me itâs wrong. There is literally only one hole in the wall for the ethernet cord and my device they provided. What the f. #coxinternet #theworst #arizona
- K (@kelsey_amber17) reported fromTempe, Arizona
I will continue to blast @coxhelp until my Internet works properly. This is 100% not fair that I pay this much ($80/month) Internet and Iâm using my data. I have not even lived in my apartment entire month and Iâve had two issues already with this Internet. #terrible #awful
- Sandee The Card Lade (@SandeeCardLadee) reported fromPhoenix, Arizona
@CoxHelp is there an outage zip code 85053
- ADR (@aarondrand) reported fromPhoenix, Arizona
@CoxHelp eta on downtown Phoenix outage?
- Dayna McGrady (@daynalmc) reported fromTempe, Arizona
@CoxHelp terrible service!! Internet and cable out in South Tempe for the third time in less than a week. Whatâs going on!! Guess we arenât watching the Cardinals.
- Brad Williams (@createwithprint) reported fromPhoenix, Arizona
My wife called @CoxHelp about our terrible internet connectivity over the past week. The rep asked her to unplug the TV... Why on earth would the TV have anything to do with our ongoing internet outages?
- Ęá´á´á´s. (@stonedbruja) reported fromPhoenix, Arizona
@CoxComm is the absolute ******* worst! Our internet bill is ridiculous! And no one at Cox seems to care about helping! Shame!
- classist and egregious~ish (@1d9s1t3) reported fromPhoenix, Arizona
Dear @CoxHelp Why is my wifi acting up?!?!? You had not a single issue taking my payment yesterday now today you wanna act up. DO BETTER
- K (@kelsey_amber17) reported fromTempe, Arizona
My Internet currently is so bad that Iâm using data from my phone. Why ******** am I paying $80 a month for Internet from Cox? Iâve been here two weeks and Iâve already had so many issues. Really not a happy customer. @CoxHelp #terrible #awful #donotrecommend
- Sukisuz (@Sukisuz1013) reported fromScottsdale, Arizona
@CoxHelp - hello, are there internet issues in Scottsdale, AZ? For the past week we have been get kicked off and tried rebooting our router and modem with no luck. Thanks.
- BS Movies (@bsmoviespodcast) reported fromScottsdale, Arizona
@NatUrbanLeague My grandmother is dying & @CoxComm decided they want to play games & donât want to address my issues with my service. Why do you choose to partner yourselves with a company like that? Is acceptable behavior? Is that indicative of your organization as well?
- Sukisuz (@Sukisuz1013) reported fromScottsdale, Arizona
@CoxHelp Hello - are there internet issues in Scottsdale, AZ? For the past week we have been getting disconnected. We rebooted our modem & router a few times with no improvement.
- BS Movies (@bsmoviespodcast) reported fromScottsdale, Arizona
@Lulac My grandmother is dying & @CoxComm decided they want to play games & donât want to address my issues with my service. Why do you choose to partner yourselves with a company like that? Is acceptable behavior? Is that indicative of your organization as well?
- Bob Francis (@BobAZcycling) reported fromScottsdale, Arizona
@CoxHelp outage for the 2nd time today? Are you kidding me? The @NASCAR Championship race starts in 2 hours. Service better be restored or you will lose yet another customer đĄ
- Christopher Boan (@cgboan) reported fromPhoenix, Arizona
@CoxHelp Our WiFi service has been awful for weeks in midtown Phoenix and is now completely down. Whatâs going on and when will you guys fix your service?
Cox Issues Reports
Latest outage, problems and issue reports in social media:
- Antinomy (@barcoiriz) reported
@CoxHelp It's been 3 days since I've had reliable upload speed with my internet service. Download is great but my upload is abysmal. Please help
- Brian (@BirdsOnTheBat33) reported
@CoxHelp Is service down in queen creek, az?
- zip zoom (@Zipzoom222) reported
@CoxHelp internet has now been down for well over 24 hours. Data connection isnât strong enough to download the app and itâs getting frustrating.
- JerseySuređşđ¸ (@NJMom57) reported
Do you notice @CoxComm doesnât even bother having communication in their name? They canât deliver service and even their name broadcasts that âCox Commâ Perhaps they should be Cox Conn Now thatâs more representative of them Cox We take your money but thatâs about all weâll do
- Becca Mae Owen (@BeccaMaeOwen) reported
@CoxHelp Yo, major internet problems at night here in the east valley Phoenix area the past two nights. I'm assuming cause of the storms, but every time it's happened I can't log into the app or right now the website has been down all night.
- ExoticSnaps (@ExoticSnapsLLC) reported
@CoxHelp internet not working
- Lauren (@leterveen) reported
@CoxHelp my internet has been down for well over 24hrs and your website isnât working! Can you please tell me when my internet will be back?!?
- JerseySuređşđ¸ (@NJMom57) reported
Woke up this morning and yup @CoxComm is still the worst cable company around High prices, service thatâs out almost as much as itâs on & the absolute worst customer service around A $17 antenna from Walmart is better than them
- Em (@em_being) reported
@CoxHelp Hello itâs been over 24 hours since my internet was down and the website is currently down for maintenance. Could I get an update on when service will be restored? Thanks
- HKaufman (@Kaufmannn009H) reported
@CoxHelp This pod just failed again and its getting out ok f hand i want a service manager or cox executive to address this immediately i pay over 1,600 d9llars for this service and now all i get is extended outages , not right....